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Data privacy

Hotel Traube Tonbach – Familie Finkbeiner KG, Tonbachstrasse 237,
72270 Baiersbronn, Germany (Traube Tonbach) takes protecting the personal data of its guests and other interested parties very seriously and complies with the provisions of applicable data protection laws. No collected data will be sold.

The following declaration provides an overview of what Traube Tonbach does to guarantee this protection and what types of data are collected for what reasons; the user also agrees to the required use of this data and is informed of his/rights.


1. Personal data

Personal data are details about the personal or material circumstances of a specific or identifiable person. This includes information such as the name, address, phone number and date of birth. Information which cannot be directly linked to a person's identity, such as visited websites or the number of users on a site, is not considered personal data.

2. Responsible office

The responsible office in accordance with the Federal Data Privacy Act is
Hotel Traube Tonbach – Familie Finkbeiner KG, Tonbachstrasse 237, 72270 Baiersbronn, Germany.

3. Data protection

Traube Tonbach is taking all necessary technical and organisational security measurs to protect personal data from loss and misuse. All data are stored in a secure operating environment inaccessible to the public.

Confirdential information is SSL-encrypted wherever possible and transmitted using HTTPS.

4. Data processing, consent to use

When users visit www.traube-tonbach.de, Traube Tonbach's web server automatically saves the following data temporarily as part of its standard system security process:

• connection data of the requesting computer (IP address),
• identification data of the browser and operating system in use,
• the web pages that Traube Tonbach users visit,
• the date and duration of use

No other personal details, such as the name, address, phone number or e-mail address, are collected unless the user enters this information voluntarily, e.g. in the process of registering, completing a survey, entering a contest, completing a contract or requesting information.
Traube Tonbach cannot match this automatically collected data with any specific person. These data are not merged with other data sources, and are deleted following a statistical analysis.

Traube Tonbach also collects and saves all information entered by the user on our website or transmitted to Traube Tonbach in another way. These data may include the following:

• Name or business name
• Fax number
• Country
• E-mail address
• Mobile number
• Arrival time
• Street address
• Cardholder name
• Type of credit card
• Postal code
• Credit card number
• City
• Security code
• Phone number
• Credit card expiration date

Traube Tonbach only uses the personal data provided by users for technical website administration purposes and to fulfil the user's wishes and requests, usually to prepare and process contracts, perform services, process payments, conduct any necessary checks, to simplify the ordering or reservation process by setting up a user account, or to respond to a request.

Traube Tonbach also uses this information to improve www.traube-tonbach.de, prevent or discover misuse and/or fraud, or to enable a third party to conduct technical, logistical or other services for Traube Tonbach.

Traube Tonbach is authorised to collect, process and save the specified data for their specified purposes, and to use this data for the company's own purposes, The user hereby provides his/her express consent, which is logged by Traube Tonbach. Traube Tonbach is also authorised to contact its users via e-mail in conjunction with the use of the website www.traube-tonbach.de or in response to online reservations; the user consents to this.

Traube Tonbach will only use this data for product-related surveys and marketing purposes if the user has previously given his/her consent or if - provided this is legally permissible - no objections have been raised.

Personal data is only forwarded or transmitted to third parties in the following scope:

• If the data must be forwarded to process a contract
• With the user's express consent

Traube Tonbach may evaluate anonymous data (which cannot be assigned to any specific person) for statistical purposes and pass this on to third parties.

5. Withdrawing consent, data deletion

The user can withdraw his/her consent to save his/her personal data at any time or demand a report of the specific personal data about him/her saved by Traube Tonbach with a simple e-mail to Traube Tonbach: info@traube-tonbach.de. If the user withdraws consent to save and process his/her personal data, the user will no longer have unlimited access to www.traube-tonbach.de.

Personal data is deleted

• when users withdraw their consent to save this data,
• when it is no longer necessary to fulfil its purpose or
• it is or becomes illegal to save the data for other legal reasons.

6. Cookies

The website www.traube-tonbach.de uses cookies at several points. These make the experience more user-friendly, effective and secure. Cookies are small text files that make it possible to recognise the user once again. They are stored on the user's computer and saved by the browser. Most of the cookies used by Traube Tonbach are so-called "session cookies", which are deleted automatically once the user leaves the website.

Traube Tonbach also uses "permanent cookies" to store information about frequent website users. This is done to enhance the user experience and give returning users a more diversified website by offering new content as available. A permanent cookie only contains an identification number. The user's name, IP address, etc. are not saved.

It is also possible to use the website without cookies. Users can change brower settings to not save cookies at all, limit cookies to specific websites or notify the user once a cookie has been sent. Users can also delete cookies from their hard drives. In this case, however, the website display and navigation will be limited.

7. Right to information

According to the Federal Data Privacy Act, each user is authorised to examine the personal data saved about his/her person free of charge, and to receive information regarding their origins, recipients and the purpose of saving these data. The user also has the right to correct, block or delete his/her data. The information is provided in writing. Any requests for information must be submitted in writing and include a copy of the personal ID. Address:
Hotel Traube Tonbach – Familie Finkbeiner KG, Tonbachstrasse 237,
72270 Baiersbronn, Germany

8. Additional information

The user is aware that current technology makes it impossible to completely guarantee the privacy of all data transmitted over the internet. The user is responsible for the security of all data he/she transmits over the internet.

At Traube Tonbach, it is important that our users trust us. This is why Traube Tonbach is willing to field and answer questions regarding the processing of personal data. If there are any questions not addressed by this data privacy message or if users would like more in-depth information about a certain point, simply e-mail: info@traube-tonbach.de

 

Liability disclaimer

Content

We carefully edited and reviewed the content of our website. We are not liable for the accuracy, completeness, up-to-dateness and quality of the information provided here. We are not liable for any material or immaterial damages resulting from the use of our information and materials unless these errors were caused intentionally or through gross negligence on our part.

Links

Our website contains links to third-party websites. We have no influence on the design and content of these websites, nor can we review them on a regular basis. For this reason, we cannot be held liable for the content of these sites. The respective providers are responsible for their own sites. If we are notified of any legal violations, we will prevent the use of this illegal content provided this is technically possible and reasonable.

Copyright

The content and design of our website are protected by copyright. Any duplication, distribution or editing requires our written consent.