FAQ

So that your getaway in the Black Forest starts off relaxed right from the beginning, we have put together the most frequently asked questions about your stay. Whether it’s about arrival, dining, the spa, or a family holiday – here you’ll find all the key information at a glance.

And if you still have any unanswered questions, our team will be happy to assist you personally at any time.

Arrival & Service

Rooms & Suites

Culinary & Restaurant

Breakfast & Half Board

Wellness & Spa

Family & Kids

Activities and Leisure

Vouchers & Gifts

Conferences & Celebrations

Booking & Cancellation

Ein Baum mit gelben Blättern steht auf einer grünen Wiese. Im Hintergrund sind Hügel und ein Gebäude sichtbar, während die Sonne scheint.

Einmalige Erlebnisse

Ein Hotelzimmer mit zwei Betten, weißen Bettdecken und Kopfteil aus Holz, im Vordergrund ein Blumenstrauß.

Wohlfühl Zimmer

Stilvolles Gourmetrestaurant im Traube Tonbach – modernes Fine Dining mit Panoramafenstern und Blick auf den Schwarzwald.

Sterne Restaurant

You askwe answer

FAQ

Arrival & Service

Rooms & Suites

Culinary & Restaurant

Breakfast & Half Board

Wellness & Spa

Family & Kids

Activities and Leisure

Vouchers & Gifts

Conferences & Celebrations

Booking & Cancellation

Moreoffers

FAQ

Arrival & Service

Where is Hotel Traube Tonbach located?

What is the best way to travel here and where can I park?

Is there a shuttle service from Baiersbronn train station?

Are there charging stations for electric cars or e-bikes?

From what time is check-in and until what time is check-out?

Can I store my luggage?

Is there a laundry or ironing service?

Rooms & Suites

Which room categories and suites are available at Traube Tonbach?

What amenities do the rooms offer?

Do all rooms have a balcony or terrace?

Are dogs allowed at Traube Tonbach, and in which rooms?

Are there barrier‑free (accessible) rooms and facilities?

Culinary & Restaurant

Which restaurants are part of Traube Tonbach?

What are the opening hours of the restaurants and bars?

Do I need to reserve a table in advance?

Are there vegetarian, vegan, or allergy-friendly menus?

Can children be brought to all the restaurants?

Breakfast & Half Board

When and where is breakfast served?

Is breakfast included in the room rate?

Is breakfast available in the room?

Wellness & Spa

How large is the spa area at Traube Tonbach?

What pools and saunas are there?

Is there a Day Spa for external guests?

Which treatments and products are offered?

Are children allowed to go into the swimming pool or the sauna?

Family & Kids

Are there family rooms?

Is there childcare or a children’s program?

What is the minimum age for childcare?

Is food provided as part of the childcare program?

What recreational activities are there for families?

Are there baby cots, high chairs, and child-friendly menus?

Activities and Leisure

What activities does the Traube Tonbach offer in summer and winter?

Are there guided hikes or e-bike tours?

Is there a golf course nearby?

Vouchers & Gifts

Can I buy vouchers and redeem them online?

For which services is the voucher valid (accommodation, spa, restaurants)?

Conferences & Celebrations

Does the Traube Tonbach offer facilities for conferences or private celebrations?

How large are the event spaces?

What technical equipment is available?

Are there special conference packages or additional programs?

Booking & Cancellation

How can I book a room or change a reservation?

What are the cancellation conditions?

Moreoffers

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