The protection of your personal data is something we take very seriously. Read more about this here.

Privacy Notice

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Ihre Reisedaten

Wählen Sie hier Ihre Reisedaten aus, um die Verfügbarkeit zu prüfen.

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Ihre Reisedaten

An- und Abreisedatum wählen

I. Introduction

We would like to use the information below to provide you "data subject" with an overview of our processing of your personal data and your rights under data protection law. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services offered by our company through our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we will generally obtain your consent.

Personal data, such as your name, address or email address, is always processed in accordance with the EU General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the "Familie Finkbeiner KG". The aim of this Privacy Notice is to inform you about the scope and purpose of the personal data we collect, use and process.

As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of the personal data processed via this website. Nevertheless, as a rule, internet-based data transmissions may have security gaps, and we are unable to guarantee absolute protection. Because of this, you are free to send us personal data by alternative means, for example by telephone or post.

You too can take simple and easy-to-implement measures to protect yourself against unauthorised access to your data by third parties. Therefore, we would like to give you some tips on how to handle your data securely:
- Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with strong passwords.
- Only you should have access to the passwords.
- Make sure that you only use your passwords for one account (login, user or customer account) at a time.
- Do not use one password for different websites, applications or online services.
- Especially when using publicly accessible IT systems or IT systems shared with other people, make sure you log out after each login to a website, application or online service.

Passwords should consist of at least 12 characters and be chosen so that they cannot be easily guessed. Therefore, they should not contain common words from everyday life, your own name or names of relatives, but upper and lower case, numbers and special characters.

II. General information

A. Data controller

The data controller, as defined by the GDPR, is:

Hotel Traube Tonbach - Familie Finkbeiner GmBH & Co KG
Tonbachstr. 237, 72270 Baiersbronn, Deutschland
Phone: +49 7442 492-0
Email: [email protected]

Data controller’s representative: Heinrich Finkbeiner

B. Data protection officer

You can reach the data protection officer as follows:

Michael Weinmann
Phone: +49 173 763 29 62
Email: [email protected]

You may contact our data protection officer directly at any time if you have any questions or suggestions regarding data protection.

C. Legal basis for processing

Article 6 Paragraph 1(a) GDPR serves as our company’s legal basis for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, processing is based on Article 6 Paragraph 1(b) GDPR. The same applies to those processing operations required to carry out pre-contractual measures, such as in cases of queries regarding our products or services.

If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfilment of tax obligations, processing is based on Article 6 Paragraph 1(c) GDPR.

In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if someone visiting our business were to be injured and their name, age, health insurance data or other vital information needed to be disclosed to a doctor, hospital or other third party. Processing would then be based on Article 6 Paragraph 1(d) GDPR.

Finally, processing operations could be based on Article 6 Paragraph 1(f) GDPR. Processing operations not based on any of the above-mentioned legal bases may be carried out on the basis of Article 6 Paragraph 1(f) GDPR if processing is necessary to safeguard the legitimate interests of our company or those of a third party, provided the interests and fundamental rights and freedoms of the data subject do not take precedence. We are permitted to engage in such processing operations in particular because they have been specifically mentioned in European law. In this respect, the legislature took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).

III. Use of the website

A. Technology

1. SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you send to us as the website operator. You can recognise an encrypted connection by your browser’s address bar reading "https://" instead of "http://" and the lock symbol in the browser bar.

If SSL or TLS encryption is activated, the data you send us cannot be read by third parties.

2. Data collection when visiting the website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data your browser sends our server (in what is known as "server log files"). Our website collects a range of general data and information each time you access a website or an automated system. This general data and information is stored in the server’s log files. The browser

1. types and versions used,
2. the operating system used by the accessing system,
3. the website from which an accessing system accesses our website (called a referrer),
4. the sub-pages accessed via an accessing system on our website,
5. the date and time the website is accessed,
6. an internet protocol address (IP address) and
7. the accessing system's internet service provider may be collected.

No conclusions are drawn about you when using this general data and information. Instead, this information is needed to

1. properly deliver our website content,
2. to optimise the content of the website as well as to advertise it,
3. to ensure the continued functioning of our information technology systems and our website’s technology as well as to
4. provide the information necessary for law enforcement authorities to prosecute in the event of a cyber attack.

This collected data and information is therefore statistically analysed and further analysed by us with the aim of increasing data protection and data security within our company to ultimately ensure an optimum level of protection for the personal data being processed by us. The data from the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Article 6 Paragraph 1 Sentence 1(f) GDPR. Our legitimate interest is based on the purposes listed above for the collection of data.

Die Rechtsgrundlage für die Datenverarbeitung ist Art. 6 Abs. 1 S. 1 lit. f DS-GVO. Unser berechtigtes Interesse folgt aus oben aufgelisteten Zwecken zur Datenerhebung.

3. Encrypted payment transactions

If, after concluding a paid contract, you need to provide us with your payment details (e.g. account number for direct debit authorisation), this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by your browser’s address bar reading "https://" instead of "http://" and the lock symbol in the browser bar.

With encrypted communication, third parties are unable to read the payment data you send us.

4. Disclosure of data to third parties

Your personal data will not be sent to third parties for purposes other than those listed below.

We will disclose your personal data to third parties if:

1. you have expressly consented to this pursuant to Article 6 Paragraph 1 Sentence 1(a) GDPR,
2. disclosure under Article 6 Paragraph 1 Sentence 1(f) GDPR is permitted to safeguard our legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
3. in the event that there is a legal obligation to disclose your data pursuant to Article 6 Paragraph 1 Sentence 1(c) GDPR and
4. if this is legally permissible and necessary for the performance of our contract with you pursuant to Article 6 Paragraph 1 Sentence 1(b).

4.1 Notice regarding transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

5. Cloudflare (Content Delivery Network)

Our website uses functions from CloudFlare. The provider is CloudFlare, Inc. 665 3rd St. #200, San Francisco, CA 94107, USA. CloudFlare offers a globally distributed content delivery network with DNS. Technically, the transfer of information between your browser and our website is routed through CloudFlare's network. CloudFlare is thus able to analyze the data traffic between users and our websites, for example, to detect and prevent attacks on our services. In addition, CloudFlare may store cookies on your computer for optimization and analysis. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, as well as activate the automatic deletion of cookies when closing the browser. When disabling cookies, the functionality of this website may be limited. We have concluded a corresponding agreement with Cloudflare on the basis of the DS-GVO for order processing or according to EU standard contractual clauses. Cloudflare collects statistical data about visits to this website. The access data includes: Name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type along with version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Cloudflare uses the log data for statistical analysis for the purpose of operation, security and optimization of the offer. If you have consented to Cloudflare being used, the legal basis for the processing of personal data is Art. 6 (1) lit. a DS-GVO. In addition, there is a legitimate interest on our part to use Cloudflare to optimize our online offer and make it more secure. The corresponding legal basis for this is Art. 6 (1) lit. f DS-GVO. The personal data will be kept for as long as it is necessary to fulfill the purpose of processing. The data will be deleted as soon as they are no longer required to achieve the purpose. The transfer of your personal data to the USA is based on the standard contractual clauses. You can find more information about CloudFlare at: https://www.cloudflare.com/privacypolicy/

B. Cookies

1. General information about cookies

We use cookies on our website. Cookies are small files that are automatically created by your browser and stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not harm your device and do not contain viruses, trojan horses or other malware.

Information generated from the specific device used is stored in cookies. This does not mean, however, that we will gain immediate knowledge of your identity.

The use of cookies helps us make it more convenient for you to use our website. For example, we use session cookies to detect whether you have already visited individual pages on our website. These are erased automatically when you leave our website.

We also use temporary cookies to optimise user-friendliness. These cookies are stored on your device for a specific period of time. If you return to our website to use our services, cookies allow us to automatically recognise that you have visited our website previously and remember the inputs and settings you have made so that you do not have to enter them again.

We also use cookies to statistically record the use of our website and analyse it for the purpose of optimising our services. These cookies allow us to automatically recognise that you have already visited our website when you visit our website again. These cookies are automatically erased after a defined period of time.

The processing of data through cookies for the purposes stated above is necessary in order to safeguard our legitimate interests pursuant to Article 6 Paragraph 1 Sentence 1(f) GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so a message is always displayed before a new cookie is created. However, if you disable cookies completely, you may not be able to use all the features on our website.

2. Legal basis for the use of cookies

The data processed by the cookies, which are required for the proper functioning of the website, are thus necessary to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) lit. f DS-GVO.

For all other cookies, it applies that you have given your consent to this via our opt-in cookie banner within the meaning of Art. 6 (1) lit. a DS-GVO.

3. Notes on the avoidance of cookies in common browsers

Via the settings of the browser you are using, you have the option to delete cookies, to allow only selected cookies or to disable cookies completely at any time. You can obtain further information on the support pages of the respective providers:
- Chrome: https://support.google.com/chrome/answer/95647?tid=311178978.
- Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac?tid=311178978.
- Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?tid=311178978.
- Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-l%C3%B6schen-63947406-40ac-c3b8-57b9-2a946a29ae09.

4. Cookiebot (Consent Management Tool)

We use the consent management tool "Cookiebot" provided by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. This service allows us to obtain and manage the consent of website visitors to data processing.

Cookiebot collects data generated by end users who use our website. When an end user gives consent via the cookie consent tool, Cookiebot automatically logs the following data:
- The end user's IP number in anonymized form (the last three digits are set to 0).
- Date and time of consent.
- User agent of the end user's browser.
- The URL from which the consent was sent.
- An anonymous, random and encrypted key.
- The consent status of the end user, which serves as proof of consent.
The key and consent status are also stored in the end user's browser in the cookie "CookieConsent" so that the website can automatically read and follow the end user's consent in all subsequent page requests and future end user sessions for up to 12 months. The key is used for proof of consent and for an option to verify that the consent status stored in the end user's browser is unchanged from the original consent submitted to Cybot.
The functionality of the website is not guaranteed without the processing. The "CookieConsent" cookie set by Cookiebot is classified as necessary.
Cybot is a recipient of your personal data and acts as a processor for us.
Detailed information on the use of Cookiebot can be found at: https://www.cookiebot.com/de/privacy-policy/.

C. Contents of our website

1. Data processing for order processing

The personal data we collect is disclosed to the transport company hired to deliver goods under the scope of contract execution, provided this is necessary for the delivery of the goods. We disclose your payment details to the bank commissioned as part of payment processing, provided this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for this transfer of data is Article 6 Paragraph 1(b) GDPR.

2. Conclusion of contracts with the online shop, retailers and dispatch of goods

We only send personal data to third parties where necessary as part of contract execution, for example to the companies entrusted with the delivery of the goods or the bank entrusted with processing payment. No data is otherwise sent unless you have expressly agreed to this. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Article 6 Paragraph 1(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

3. Contact/contact form

Personal data is collected when you contact us (e.g. using our contact form or by email). If you use a contact form to get in touch with us, the contact form you use will indicate the data being collected. This data is stored and used exclusively for the purpose of responding to your query or establishing contact and the associated technical administration. The legal basis for data processing is our legitimate interest in responding to your request pursuant to Article 6 Paragraph 1(f)f GDPR. If the aim of you contacting us is to conclude a contract, processing is also legally based on Article 6 Paragraph 1(b) GDPR. Your data will be erased once we have finished processing your query. This is the case when it can be inferred from the circumstances that the relevant facts have been clarified in a conclusive manner and there are no statutory retention obligations in place that prevent its erasure.

D. Newsletters

1. Newsletter for regular customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular emails with offers on products or services from our collection similar to those you have already purchased. We do not require your specific consent for such purposes as per article 7, paragraph 3 of the UWG (Unfair Competition Act). The sole basis for the data processing is our legitimate interest in personalised direct marketing in line with article 6, paragraph 1 lit. f GDPR. We will not send you any emails should you expressly object to the use of your email address for that purpose. You are entitled to object to the use of your email address for the aforementioned purpose at any time with immediate effect by notifying the data controllers listed in the opening of this statement. By taking this action, you will incur submission fees only in line with basic rates. After receipt of your objection, your email address will immediately be removed for marketing purposes.

2. Marketing newsletter

You can subscribe to our newsletter via our website. The input screen determines which personal data are shared with us when subscribing to the newsletter.

We use our newsletter to regularly communicate our offers to our customers and business partners. You can, therefore, only receive our company’s newsletter if

1. you have a valid email address and
2. have registered for the newsletter.

For legal reasons, as part of the double opt-in procedure a confirmation email will be sent to the email address you provided when registering for the newsletter. This confirmation email is sent to check if you are the holder of the email address and have authorised the newsletter.

When you register for the newsletter we also save the IP address used by your IT system at the time of registration, which is issued by your Internet Service Provider (ISP) as well as the date and time of registration. We must collect this data to investigate any (possible) misuse of your email address at a later stage and it is therefore lawful for the purposes of our security.

The personal data collected during registration are used solely for sending our newsletter. Furthermore, subscribers to the newsletter may receive information via email if this is required in order to administer the newsletter service for registration purposes, which may be the case if our newsletter is amended or technical circumstances change. Personal data collected for our newsletter service are not shared with third parties. You may terminate your subscription to our newsletter at any time. You can at any time withdraw your consent to the storage of the personal data you shared during registration. A link is provided in each newsletter to allow you to withdraw your consent. It is also possible to unsubscribe from our newsletter directly through the website or to contact us in another manner.

The legal basis for data processing for the purposes of sending a newsletter is article 6, paragraph 1 lit. a GDPR.

E. Data protection for applications and in the application process

1. Type and purpose of processing:

The controller collects and processes the personal data of applicants for the purpose of processing the application process. Processing can also be carried out electronically. This is particularly the case if an applicant submits relevant application documents to the controller by electronic means, for example by e-mail or via a web form located on the website. If the controller concludes an employment contract with an applicant, the transmitted data is stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

2. Legalbasis:

In order to fulfil contractual obligations (Art. 6 sec. 1(b) GDPR) in conjunction with Section 26 BDSG. The processing of data is carried out in preparation of an employment contract

3. Recipients:

Human Ressources for contact with you and contractual cooperation (including the fulfilment of pre-contractual measures) as well as managers involved in the decision-making process. Your data may be passed on to service providers who act as processors for us, e.g. support or maintenance of IT or IT applications and data destruction. All service providers are contractually bound and in particular obliged to treat your data confidentially.

Data will only be passed on to recipients outside our company in compliance with the applicable data protection regulations.

4. Storage retention:

If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically deleted six months after notification of the cancellation decision, unless any other legitimate conflict with the interests of the controller. Other legitimate interests in this sense are, for example, an obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG).

5. Third country transfer:

Your data will only be processed within the European Union and states within the European Economic Area (EEA).

6. revocation of consent:

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data pursuant to Article 6(1)(f) of the Data Protection Regulation (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the Data Protection Regulation.

If you file an objection, we will no longer process your personal data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

7. Provision required or required:

As part of the application process, you must provide the personal data necessary for the commencement, implementation and termination of the contractual relationship and for the fulfilment of the associated contractual obligations or for their we are legally obliged to collect. Without this data, we will generally not be able to take you into account adequately in the decision-making process for filling thevacancy.

IV. Our activities in social networks

To allow us to communicate with you on social networks and inform you about our services, we run our own pages on these social networks.

We are not the original provider (data controller) of these pages, but only use them within the scope of the options offered to us by the respective providers

We would therefore like to point out as a precautionary measure that your data may also be processed outside of the European Union or the European Economic Area. Use of these networks may therefore involve data protection risks for you since the protection of your rights may be difficult, e.g. your rights to information, erasure, objection, etc. Processing on social networks frequently takes place directly for advertising purposes or for the analysis of user behaviour by network providers, and we have no control over this. If the provider creates user profiles, cookies are often used or user behaviour may be assigned directly to your own member profile on the respective social network (if you are logged in).

The processing operations of personal data described are carried out in accordance with Article 6 Paragraph 1(f) GDPR on the basis of our legitimate interests and the legitimate interests of the respective provider in order to communicate with you in a timely manner or to inform you about our services. If you have to grant your consent to the respective providers to process your data as a user, the legal basis for this processing is Article 6 Paragraph 1(a) GDPR in conjunction with Article 7 GDPR.

Since we have no access to these providers’ databases, we would like to point out that you would be best placed to exercise your rights (e.g. to information, rectification, erasure, etc.) directly with the respective provider. More information on the processing of your data on social networks and your options for exercising your right to object or your right of revocation (opt out) is listed below for each of the social network providers we use:

A. Facebook

Data controller responsible for data processing in Europe:
Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Notice (Data Policy):
https://www.facebook.com/about/privacy

Opt-out and advertising settings:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Facebook has joined the EU-US Privacy Shield Agreement:
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

https://facebook.com/about/privacy/

B. Instagram

Data controller responsible for data processing in Germany:
Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Notice (Data Policy):
http://instagram.com/legal/privacy/

Opt-out and advertising settings:
https://www.instagram.com/accounts/privacy_and_security/

C. Twitter

Data controller responsible for data processing in Europe:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland

Privacy Notice:
https://twitter.com/en/privacy

Information about your data:
https://twitter.com/settings/your_twitter_data

Opt-out and advertising settings:
https://twitter.com/personalization

Twitter has joined the EU-US Privacy Shield Agreement:
https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active

D. YouTube

Controller responsible for data processing:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Notice:
https://policies.google.com/privacy

Opt-out and advertising settings:
https://adssettings.google.com/authenticated

E. Sweepstakes on social media platforms

We run competitions via our social media pages on Instagram and Facebook. In order to carry out the competitions, we must collect your data such as name and e-mail address as a participant, check whether the conditions of participation have been met, carry out a draw and send the prize to the winner. For the sending of the prize, it is necessary that we also collect and process your address. The legal basis for the processing is the contract with you created by your participation in the competition pursuant to Art. 6 para. 1 lit b DSGO. Your data will be deleted after completion of the competition, only the winners' data is subject to retention periods under commercial law and will be stored for this purpose. Recipients of your data are the partners and service providers involved in the fulfillment of the prize as well as the social media platforms used. Regarding the use of Facebook and Instagram, we refer to the corresponding section in our data protection information. Without your active participation in accordance with the terms and conditions of the competition, participation in the competition is not possible. An automated decision-making pursuant to Art. 22 DSGVO does not take place.

Translated with www.DeepL.com/Translator (free version)

V. Web analytics

A. Google Analytics 4 (GA4)

On our websites, we use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

In this context, pseudonymized usage profiles are created and cookies (see item "Cookies") are used. The information generated by the cookie about your use of this website may include:

- a short-term collection of the IP address without permanent storage.
- location data
- browser type/version
- operating system used
- referrer URL (previously visited page)
- Time of the server request
The pseudonymized data may be transferred by Google to a server in the USA and stored there.

The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet usage for the purposes of market research and demand-oriented design of these web pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data.

These processing operations are carried out exclusively when express consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

For more information about privacy when using GA4, please visit: https://support.google.com/analytics/answer/12017362?hl=de.

Google Analytics Universal
On our websites, we use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.de/intl/de/about/), Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). In this context, pseudonymized usage profiles are created and cookies (see item "Cookies") are used. The information generated by the cookie about your use of this website such as.

1. the browser type/version,
2. the operating system used,
3. the referrer URL (the previously visited page),
4. the host name of the accessing computer (IP address) and
5. time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet usage for the purposes of market research and demand-oriented design of these web pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

You can view the privacy policy of Google Analytics at: https://support.google.com/analytics/answer/6004245?hl=de.

B. Google Analytics Remarketing

We have integrated Google Remarketing services on this website. Google Remarketing is a function of Google AdWords that enables a company to display advertisements to Internet users who have previously visited the company's website. The integration of Google Remarketing thus allows a company to create user-related advertisements and consequently to display interest-relevant advertisements to the Internet user.

The operating company of the Google Remarketing services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google Remarketing is the display of interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or to have them displayed on other Internet pages that are tailored to the individual needs and interests of Internet users.

Google Remarketing sets a cookie on your IT system of the data subject. By setting the cookie, Google is able to recognize the visitor to our website when he or she subsequently visits websites that are also members of the Google advertising network. Each time you visit a website on which the Google Remarketing service has been integrated, your internet browser automatically identifies itself to Google. Within the scope of this technical procedure, Google obtains knowledge of personal data, such as your IP address or surfing behavior, which Google uses, among other things, to display interest-relevant advertising.

By means of the cookie, personal information, for example the Internet pages visited by you, is stored. Each time you visit our website, personal data, including your IP address, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.

You can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on your IT system. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, you have the option to object to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads from the Internet browser you are using and make the desired settings there.

In particular, these processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.

C. Facebook Pixel (Custom Audience)

This website uses the "Facebook pixel" of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). In the event that explicit consent is given, this allows the behavior of users to be tracked after they have seen or clicked on a Facebook advertisement. This procedure is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimize future advertising measures.

The data collected is anonymous for us, so it does not offer us any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data usage policy (https://www.facebook.com/about/privacy/). You may allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing operations will only be carried out if you give your explicit consent in accordance with Article 6(1)(a) of the GDPR.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 (1) (a) DS-GVO.

In order to deactivate the use of cookies on your IT system, you can set your Internet browser so that no more cookies can be stored on your IT system in the future or so that cookies that have already been stored are deleted. However, switching off all cookies may mean that some functions on our Internet pages can no longer be executed. You can also disable the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: https://www.aboutads.info/choices/.

In addition, you can disable cookies for reach measurement and advertising purposes via the following websites:

http://optout.networkadvertising.org/
http://www.youronlinechoices.com/uk/your-ad-choices/
Please note that this setting will also be deleted when you delete your cookies.

Translated with www.DeepL.com/Translator (free version)

VI. Advertising

A. Google Ads (formerly AdWords)

Our website uses the functions of Google Ads, with this we advertise for this website in the Google search results, as well as on third-party websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

Further data processing only takes place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.

You can permanently disable the setting of cookies for ad targeting by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/.

Alternatively, you can obtain information about the setting of cookies and make settings for this from the Digital Advertising Alliance at the Internet address www.aboutads.info. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Further information and the data protection provisions regarding advertising and Google can be viewed here: https://www.google.com/policies/technologies/ads/

VI. Plugins and other services

A. Google Maps

We use Google Maps (API) on our website. The operating company of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, for example, our location can be shown to you and a possible journey can be made easier.

When you call up those sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. In addition, Google Maps reloads the Google Web Fonts. The provider of the Google WebFonts is also Google Ireland Limited. When you call up a page that integrates Google Maps, your browser loads the web fonts required to display Google Maps into your browser cache. For this purpose, too, the browser you use establishes a connection to Google's servers. In this way, Google learns that our website has been accessed via your IP address. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out of your Google user account. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

These processing operations will only be carried out if you have given your express consent in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html.

You can view the privacy policy of Google Maps at: ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/

B. Google Tag Manager

This website uses Google Tag Manager, a cookie-free domain that does not collect personally identifiable information.

With this tool, "website tags" (i.e. keywords that are integrated into HTML elements) can be implemented and managed via an interface. By using the Google Tag Manager, we can automatically track which button, link or customised image you have actively clicked and then record which content on our website is of particular interest to you.

The tool also triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If you have disabled it at the domain or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager.

The use of Google Tag Manager is in the interests of simple, convenient use of our website. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

C. YouTube (Videos)

We have integrated YouTube components on this website. YouTube is an online video portal that allows video publishers to freely place video clips and allows other to view, rate and comment on videos free of charge. YouTube allows the publication of all types of videos. Both full film and television broadcasts as well as music videos, trailers and user-generated videos are available via the online portal.

YouTube is operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Each time a visitor opens an individual page of the website run by us and on which a YouTube component (YouTube video) is integrated, the YouTube component in question will trigger the browser on your IT system to download a representation of the corresponding YouTube component from YouTube. Additional information on YouTube can be found at https://www.youtube.com/yt/about/. As part of this technical process, YouTube and Google will receive information about the specific sub-page of our website you visit.

If the data subject is logged onto YouTube at the same time as they visit our website, YouTube identifies the specific sub-page of our website your visit when a sub-page containing a YouTube video is accessed. This information is collected through YouTube and Google and assigned to your YouTube account.

Through the YouTube component, YouTube and Google receive information that you have visited our website whenever you are logged in to YouTube at the same time as accessing our website, regardless of whether you click on a YouTube video or not. If you do not want this information transferred to YouTube and Google, you can prevent this by logging out of your YouTube account before visiting our website.

The use of YouTube is in the interests of simple, convenient use of our website. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

YouTube's privacy policy, available at https://www.google.com/intl/gb/policies/privacy/, provides information on the collection, processing and use of personal data by YouTube and Google.

D. DialogShift chat application on our website

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries.

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognise you as a customer.
A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days.

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at https://www.dialogshift.com/en/data-privacy
for further information on the collection and use of data and on your rights and options for protecting your privacy.

VII. Payment provider

A. PayPal

We have integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no traditional account number involved. PayPal makes it possible to induce online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22–24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If you select "PayPal" as your payment option during the ordering process in our online shop, your data will be automatically transmitted to PayPal. By selecting this payment option, you are consenting to the personal data required to process your payment being sent.

The personal data transmitted to PayPal usually includes your first name, surname, address, email address, IP address, telephone number, mobile phone number or other data necessary to process payment. Personal data related to the respective order is also necessary to process the purchase agreement.

The transmission of data is intended for payment processing and fraud prevention purposes. We will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. Under certain circumstances, the personal data exchanged between PayPal and us is transmitted by PayPal to credit agencies. The purpose of this transmission is to verify your identity and creditworthiness.

PayPal may also disclose the personal data to affiliated companies and service providers or subcontractors, provided this is necessary to fulfil contractual obligations or the data will be processed on behalf of PayPal.

You have the option of revoking your consent to PayPal handling your personal data at any time. Revoking your consent does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

PayPal is used in the interest of proper, easy payment processing. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

PayPal's current privacy policy can be found at https://www.paypal.com/webapps/mpp/ua/privacy-full.

B. Sofort Überweisung

We have integrated Sofortüberweisung components on this website. Sofortüberweisung is a payment service that facilitates the cashless payment for products and services online. Sofortüberweisung represents a technical procedure through which the online merchant immediately receives a payment confirmation. This enables a merchant to deliver goods, services or downloads to the customer immediately once the order has been placed.

Sofortüberweisung is operated by SOFORT GmbH, Fussbergstrasse 1, 82131 Gauting, Germany.

If you select "Sofortüberweisung" as your payment option during the ordering process in our online shop, your data will be automatically transmitted to Sofortüberweisung. By selecting this payment option, you are consenting to the personal data required to process your payment being sent.

If your payment is processed via Sofortüberweisung, you will be sending your PIN and TAN to Sofort GmbH. Sofortüberweisung carries out a bank transfer to us after performing a technical check of the account balance and retrieving further data to check the account coverage. We are automatically notified of the execution of this financial transaction.

The personal data exchanged with Sofortüberweisung includes your first name, surname, address, email address, IP address, telephone number, mobile phone number or other data necessary to process payment. The transmission of data is intended for payment processing and fraud prevention purposes. We will also transmit personal data to Sofortüberweisung if there is a legitimate interest in such data being sent. Under certain circumstances, the personal data exchanged between Sofortüberweisung and us is transmitted by Sofortüberweisung to credit agencies. The purpose of this transmission is to verify your identity and creditworthiness.

Sofortüberweisung may also disclose the personal data to affiliated companies and service providers or subcontractors, provided this is necessary to fulfil contractual obligations or the data will be processed on behalf of Sofortüberweisung.

The data subject has the option of revoking their consent to Sofortüberweisung handling their personal data at any time. Revoking your consent does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

Sofortüberweisung is used in the interest of proper, easy payment processing. This constitutes a legitimate interest as defined by Article 6 Paragraph 1(f) GDPR.

Sofortüberweisung’s current privacy policy can be found at https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/ (German only).

VIII. Processing of guest and supplier data

1. Type and purpose of processing:

We process personal data of our customers and suppliers as well as the individual contact persons at our customers/suppliers in order to process customer orders and in the context of procurement processes. We store the data in our ERP system and use it in all processes of performance or procurement. Furthermore, we use the data for active contact in customer relations and for the support of suppliers, including an internal supplier evaluation.

2. Legal basis:

For the fulfilment of contractual obligations (Art. 6 sec. 1 (1) GDPR)

The processing of data takes place for the execution of our contract

Due to legal requirements (Art. 6 sec. 1 (c GDPR)

We are subject to various legal obligations that result from data processing. These include, for example:

- Tax laws as well as statutory accounting
- The compliance with requests and requirements of supervisory or law enforcement authorities
- the fulfilment of tax control and reporting obligations

In addition, the disclosure of personal data may be required in the context of administrative/judicial measures for the purposes of taking evidence, prosecution or enforcement of civil claims.

In the context of the balance of interests (Art. 6 sec. 1 f GDPR)

If necessary, we process your data beyond the actual performance of the contract in order to safeguard legitimate interests of us or third parties. Examples of such cases are:

- Processing in the CRM system for active contact with customers
- Evaluation of suppliers
- Enforcement of legal claims and defence in legal disputes

3. Recipient:

Employees for contact with you and contractual cooperation (incl. the fulfilment of pre-contractual measures). Your data may be passed on to service providers who act as processors for us, e.g. support or maintenance of IT or IT applications and data destruction. All service providers are contractually bound and in particular obliged to treat your data confidentially.

Data will only be passed on to recipients outside our company in compliance with the applicable data protection regulations. Recipients of personal data may include:

- Public authorities and institutions (e.g. financial or law enforcement authorities, local government) in the event of a legal or regulatory obligation
- Credit and financial service providers (processing payment transactions)
- Tax consultant savers or economic and payroll tax and auditors (statutory audit mandate)

4. Storage retention:

We process and store your personal data as long as this is necessary for the fulfilment of our contractual and legal obligations. If the data is no longer necessary for the fulfilment of contractual or legal obligations, these are deleted regularly.

Exceptions arise:

- to the extent that statutory retention obligations are to be fulfilled, e.g. the Commercial Code (HGB) and the Tax Code (AO). The time limits for storage or documentation are usually six to ten years;
- the preservation of evidence within the framework of the statutory limitation rules. Pursuant to Section 195 ff of the Civil Code (BGB), these limitation periods can be up to 30 years, with a regular limitation period of 3 years.
- If necessary, more.

If the data is processed in the legitimate interest of us or a third party, the personal data will be deleted as soon as this interest no longer exists. The above exceptions apply.

5. Third country transfer:

Your data will only be processed within the European Union and states within the European Economic Area (EEA).

6. revocation of consent:

Sie haben das Recht, aus Gründen, die sich aus Ihrer besonderen Situation ergeben, jederzeit gegen die Verarbeitung Sie betreffender personenbezogener Daten, die aufgrund von Artikel 6 Absatz 1 Buchstabe f DSGVO (Datenverarbeitung auf der Grundlage einer Interessenabwägung) erfolgt, Widerspruch einzulegen; dies gilt auch für ein auf diese Bestimmung gestütztes Profiling im Sinne von Artikel 4 Nr. 4 DSGVO.

Legen Sie Widerspruch ein, werden wir Ihre personenbezogenen Daten nicht mehr verarbeiten, es sei denn, wir können zwingende schutzwürdige Gründe für die Verarbeitung nachweisen, die Ihre Interessen, Rechte und Freiheiten überwiegen, oder die Verarbeitung dient der Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen.

7. Provision required or required:

Within the framework of the contractual relationship, you must provide the personal data necessary for the recording, implementation and termination of the contractual relationship and for the fulfilment of the associated contractual obligations or for their we are legally obliged to collect. Without this data, we will generally not be able to conclude or execute the contract with you.

IX. Your rights as a data subject

A. Right to confirmation

You have the right to request confirmation from us as to whether personal data relating to you will be processed.

B. Right to information (Article 15 GDPR)

You have the right to obtain information about the personal data stored about you at any time, free of charge, as well as the right to access a copy of such data from us.

C. Right to rectification (Article 16 GDPR)

You have the right to request the immediate rectification of incorrect personal data relating to yourself. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

D. Erasure (Article 17 GDPR)

You have the right to request that we erase your personal data, provided one of the reasons stipulated by law applies and if processing is not necessary.

E. Restriction to processing (Article 18 GDPR)

You have the right to request that we restrict the processing of your data if one of the legal requirements is met.

F. Data transferability (Article 20 GDPR)

You have the right obtain personal data relating to you that you provided us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance by us, to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 Paragraph 1(a) GDPR or Article 9 Paragraph 2(a) GDPR or on a contract pursuant to Article 6 Paragraph 1(b) GDPR, and the data are processed using automated procedures, unless processing is necessary to complete a task, is in the public interest or is carried out in the exercise of an official authority assigned to us.

Furthermore, when exercising your right to data transferability pursuant to Article 20 Paragraph 1 GDPR, you have the right to have personal data transferred directly from one controller to another, provided this is technically feasible and does not impede the rights and freedoms of other persons.

G. Objection (Article 21 GDPR)

You have the right to lodge an objection to the processing of personal data relating to you for reasons relating to your particular situation where this is done on the basis of Article 6 Paragraph 1(e) (data processing in the public interest) or (f) (data processing on the basis of the weighing of legitimate interests) GDPR.

This also applies to profiling based on these provisions pursuant to Article 4 Number 4 GDPR.

Should you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling and legitimate reasons for such processing that outweigh your interests, rights and freedoms, or where processing serves the assertion, exercise or defence of legal claims.

In individual cases, we process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling where this is connected to this kind of direct marketing. Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for this purpose.

In addition, you have the right to object to our processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 Paragraph 1 GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.

You are free to exercise your right to lodge an objection in relation to the use of information society services, Directive 2002/58/EC notwithstanding, by means of automated procedures using technical specifications.

H. Revocation of consent regarding data protection

You have the right to revoke any consent to the processing of personal data at any time with future effect.

I. Lodging a complaint with a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority shall be based on the state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

X. Version and amendments to the Privacy Notice

This Privacy Notice is currently valid and was last updated on March 2021.

It may be necessary for us to amend this Privacy Notice in the process of further developing our website and the services we offer through our website or due to changes in legal or regulatory requirements. You can view and print our current Privacy Notice on the website at any time by visiting https://traube-tonbach.de/en/privacy-policy/.

This privacy statement has been prepared with the assistance of the privacy software: audatis MANAGER.

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